Social Media Account Manager
OOB
Social Media Agency
The role that sits between strategy, content and data. You’ll own the publishing calendar across a set group of clients, make every asset platform perfect before it goes out, and tell the team what’s actually working. Not vibes – numbers. We’re OOB. A London-born, globally fluent social agency that turns brands into cultural icons. A studio that ships and refuses to be boring. We need someone to own the part where all of that meets the feed.
Job Description
• Publish. Own scheduling and publishing across platforms. On time, correctly formatted, on strategy. Every time.• Optimise. Adapt every asset for the platform it lives on. Captions, formats, structure, feed behaviour. Nothing goes live half-fit.• Plan. Run the content calendar with the team. Keep the mix right: always-on, campaign, reactive.• Listen. Watch the conversation. Flag the trends, the moments and the openings worth jumping on, and keep responses fast and on tone.• Prove it. Track engagement, reach, retention and CTR. Turn that into clear feedback for the wider team. Say what to scale, what to fix, what to cut.• Go global. Support publishing and local adaptation across markets, so what works in one lands properly in the next.• Keep it moving. Own the publishing workflows and approvals. Spot the friction, fix it, learn.
Requirement
• Minimum four years agency experience in a similar role. Consumer or FMCG is a bonus. Agency, in-house or embedded studio, all good.• Real, working knowledge of platforms and behaviour: TikTok, Instagram/META, YouTube/Shorts, Pinterest, Snap. Algorithms, best practices and changes.• Experience publishing at volume across multiple platforms and markets.• Calendar control. Multiple workstreams, hard deadlines, no wobbles.• Detail-oriented. Accuracy, formatting, timing.• Comfort with performance data and the ability to turn it into feedback we can act on.• Strong coordination across creative, strategy, data and client teams. You keep people aligned without chasing.• Experience with developing proactive community management strategies.• Multi-market or embedded studio experience is a nice to have.• Creator or influencer campaign coordination is a nice to have.• Formal qualifications welcome, not required. Equivalent experience counts, whether it came from work, studying or teaching yourself.
Skill
Social media management, social media publishing, TikTok, Instagram, Meta, YouTube, Pinterest, Snapchat, content calendars, community management, performance analytics, engagement, reach, retention, CTR, client management, content optimisation, multi-market publishing
Benefit
• 28 days holiday plus a two week switch off at Christmas• WFH Mondays and Fridays• 4pm Friday finishes• 5% pension contribution• Dog friendly office• Good coffee and snacks• Real room to grow